The AskNelson platform allows employees to access the full suite of AskNelson services through one point of entry facilitated by the Kaelo Money platform.
Our counsellors provide unlimited support for members and their dependents through telephonic, virtual, offsite, and onsite counseling, as well as support for children and teenagers.
Our AskNelson Life Coaches provide virtual Life Coaching, Parent Coaching, Career Guidance and Leadership Coaching.
The AskNelson Legal Advice Benefit encompasses four pillars: Legal Advice, Legal Drafting, Referrals to a Panel of Attorneys and After-Hours Bail Support.
Our Financial Coaches provide a wide array of services, ranging from Debt Counsellig and Budget Building to Tax Returns and Wills and Estate Planning Guidance.
Through the above platforms, members can request call backs, watch webinars, watch educational videos on managing their finances, use budgeting tools, use support tools, access newsletters and blogs, learn about their counsellors and coaches as well as access documents that outline each product stack.
Available Tools
Counselling
Through the counselling platform, you will have multiple tools available to you and your members. These include:
- A call back request: Once requested, a counsellor will be in contact within four hours.
Monthly Webinars and Support tools: A video library containing interesting content ranging from mental health and dealing with anxiety to the science of happiness. - Meet our counsellors: A tool that allows you and your members to learn about the counsellors, their qualifications and their interests.
- Full Counselling Services: A comprehensive breakdown of the counselling services and where they may assist.
Coaching
Through the coaching platform, you and your members will have multiple tools available to you. These include:
- A call back request: Once requested, a coach will be in contact within four hours.
- Video Library: A library of content with short and informative videos about the different coaching elements ranging from life coaching to maintaining a work-life balance.
Meet our coaches: A tool that allows you and your members to learn about the coaches, their qualifications and their interests. - Full Coaching Services: A comprehensive breakdown of the coaching services and where they may assist.
Legal Advice
Through the counselling platform, you and your members will have multiple tools available to you. These include:
- A call back request: Once requested, a legal advisor will be in contact within four hours.
- Full Legal Services: A comprehensive breakdown of the legal services and where they may assist
- Family Law Mediation: A comprehensive breakdown of what Family Law Mediation is, how it assists and where it can be used.
Financial Wellness
Through the Financial Wellness platform, you will have multiple tools available to you. These include:
- A call back request: Once requested, a Financial Coach will contact you or your members within the desired time slot.
- Financial Wellness Video Library: A library of content with short and informative videos about ranging from budgeting advice and managing debt to building a will and saving for retirement.
- A Budgeting Tool: A tool to calculate disposable income on a monthly basis, allowing you or your members to establish if an extension through Kaelo Money is even required.
Full Coaching Services: A comprehensive breakdown of the financial coaching services, where they may assist and what financial services are available.
