Get in Touch
SERVICE CENTRES
Kaelo Gap 0861 493 587 / kaelogap@kaelo.co.za
Western Gap 0861 008 258 / western@kaelo.co.za
Kaelo Health 0861 665 665 / kaelohealth@kaelo.co.za
Dis-Chem Health 0861 029 892 / dischemhealth@kaelo.co.za
Kaelo Lifestyle AskNelson 0861 635 766
Please send an email to asknelson@kaelo.co.za OR dial *134*928# to use the USSD menu OR send a “please call me” to 072 620 5699
Kaelo Lifestyle International +27 11 759 9606 (international call rates apply) Please note this number will be down for maintenance from Friday, 6 October 2023 at 18h00 until 23h00. For assistance during this time, please email lifestyle@kaelo.co.za or send a WhatsApp message to +27 72 120 5981.
Healthlink 0860 773 333
Suremed Shuttle 0860 080 888
New Business newbusiness@kaelo.co.za
Head Office +27 11 759 9600
OPERATING HOURS
Kaelo Health and Prime Cure:
Monday to Friday: 08h00 – 17h00
Saturday: 08h00 – 12h00
Closed Sundays and Public Holidays
Kaelo Gap and Western Gap:
Monday to Friday: 08h00 – 17h00
Closed on Public Holidays
Kaelo Lifestyle and Kaelo Healthlink:
24/7 – 365
For Medical Insurance after hour emergencies call NETCARE911 on 010 209 8364
PRIME CURE
0861 665 665 / support@primecure.co.za
*24-hour verification available via dashboard login for Doctors
Hospital authorisation can only be provided from Monday to Friday.
Email: primecure@mhs.co.za
Emergency admissions require authorisation within 48hrs of admission or the first working day: 12h00
Unable to login to Dashboard email us on: dashboardlogin@primecure.co.za
Our Locations
Johannesburg (Head Office)
2nd Floor, East Wing, The Oval, Wanderers Office Park, 52 Corlett Drive, Illovo, 2196.
1002 & 1003 Kent House, 1 Neptune Road, Westville, Durban, 3630
Cape Town
Unit 3, Ibis House, The Estuaries, Century City, Cape Town, 7441.