Cashless Co-payment Service Request
How to submit a Cashless Co-payment Service Request:
Before you start please ensure you have the following information available:
- Your Policy number and ID number
- Your Bank details
- Your Cell phone Number & Email address
- Your Medical Scheme Authorisation document (you will need to upload this).
Notification:
We will keep you informed along the way.
- Once your request is received, an agent will review and assess the validity of the request
- If the request is valid, the agent will process the request and an immediate payment will be made to the Service provider
- A Proof of payment will be sent to you and the service provider, you can take this with you on the day of your admission.
- Once you have been discharged, we will remind you to submit the required supporting documentation. This is a Hospital Invoice/Statement and Medical Aid Statement. This will allow us to close off your request.