

This is not a Medical Scheme and the cover is not the same as that of a Medical Scheme.
This Policy is not a substitute for Medical Scheme membership.
What is Gap Cover?
Gap Cover is a short term insurance product that helps you cover certain cost shortfalls that your medical aid does not cover. These medical shortfalls occur when your selected doctor or medical specialist charges rates that are more than what your medical aid will pay for. These shortfalls vary according to the fees charged by a medical specialist and the nature of the procedure required.
ConnectGap Cover provides you with peace of mind and financial cover for in-hospital and defined out-of-hospital medical expense shortfalls. It also allows you to be able to choose the best medical care for you and your family. There are a number of Connectgap plan options to choose from, allowing a tailor-made solution to suit your financial as well as benefit needs.
Why Gap Cover is essential:
Gap Cover is essential due to the high cost of specialist treatments and above-inflation increases, meaning that more people are at risk of being left behind and excluded from the quality medical care they need and deserve.
Many medical disciplines are increasing their charges at a rate much higher than that of inflation, some up to 500% of medical aid rates. Patients and their families are required to meet the cost shortfalls that exist between what their medical aid covers and the actual charge of the specialist.
ConnectGap Cover Benefits:
- Tariff Shortfalls
- Consumables
- Oncology Co-Payments & Sub-Limits
- Step Down Facility
- Dental Reconstruction Benefit
- Accidental Casualty
- Child Casualty Illness
- Casualty Emergency
- Innovative Oncology Medicines
- Accidental Death & Disability Benefit
- Oncology-First Time Diagnosis
- Medical Aid Contribution Waiver
- ConnectGap Premium Waiver
Brochures:
2025 ConnectGap Core Brochure
2025 ConnectGap Plus Brochure
2025 ConnectGap Secure Brochure
Resources:
Understanding Your Gap Cover Policy
Upgrading or Downgrading Your Gap Cover Policy
Gap Claim Journey

This is not a Medical Scheme and the cover is not the same as that of a Medical Scheme.
This Policy is not a substitute for Medical Scheme membership.
Kaelo Risk (Pty) Ltd is an authorised financial services provider (FSP 36931).
This product is underwritten by GENRIC Insurance Company Limited (FSP: 43638). GENRIC is an authorised Financial Services Provider and licensed non-life Insurer.